Complete Lead and Customer Contact Management

Keep in Touch with Prospects and Clients


ITC's digital agency marketing system AgencyBuzz can help you manage your leads and client information. You can keep track of contact information, including email, phone numbers and address; relationship status per line of business; birthdays; anniversaries; and referral source.

Automatic Follow Up

This automated insurance agency marketing tool will follow up with contacts for you according to the schedule and conditions you set. For example, if your usual follow up process for a lead covers 30 days, you can set AgencyBuzz to send those follow ups for you for that month so when you have an influx of leads no one gets forgotten about.

BuzzScore

AgencyBuzz will also assign each contact in the database a BuzzScore. This value indicates a contact's interest level with your agency. The BuzzScore is calculated based on multiple actions, including opening an email, clicking a link, elapsed time since action and number of actions within a time period.

The BuzzScore can help you determine which contacts are gaining interest in your agency and includes the trending direction of the value. This trending direction allows you to see the prediction motion of the BuzzScore over the next 30 days.



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